Use policy

The Skillquickly online course platform provides a virtual environment for users to buy and sell courses online. This Use Policy establishes the rules and guidelines to guarantee a safe, fair and respectful environment for all users of the platform.

Aceptable use

Users of the online course platform must comply with the following acceptable use guidelines:

a) Account Registration: Users must provide accurate and up-to-date information when registering on the platform. Each user is responsible for maintaining the confidentiality of their account and not sharing their access credentials with third parties.

b) Course Content: Instructors who sell online courses are responsible for ensuring that the content provided in their courses is accurate, relevant, and complies with applicable laws and regulations. The content must not violate the copyrights, trademarks or any other intellectual property rights of any third party.

c) Respectful communication: Users must interact in a respectful and courteous manner in all communications made on the platform. The use of offensive, harassing, defamatory or discriminatory language towards other users is prohibited.

d) Legal use: Users must comply with all applicable laws, regulations and rules when using the platform. Use of the platform for illegal activities, such as distribution of illegal content, defamation, harassment, violation of privacy or any other illegal activity, is not permitted.

e) Protection of intellectual property: Users must respect the intellectual property rights of others. No unauthorized reproduction, distribution or use of materials protected by copyright, trademark or other proprietary rights is permitted without the express permission of the owner.

Instructor responsibilities

Instructors who sell online courses on the Capacitatya! platform They have the following additional responsibilities:

a) Course content: Instructors must ensure that course content is high quality, accurate, up-to-date and relevant to students. The content must comply with the policies and guidelines established by Capacitatya!.

b) Compliance with Laws: Instructors must comply with all applicable laws and regulations related to the sale of online courses, including compliance with consumer protection laws and intellectual property regulations.

c) Customer Service: Instructors must respond in a timely and appropriate manner to student inquiries and requests regarding their courses. They must provide quality customer service and resolve any issues or concerns in a professional manner.

Complaints process

If a user is aware of inappropriate use of the platform or suspects a violation of the usage policies, they must report it to the Skillquickly support team. The support team will investigate complaints and take appropriate action as necessary, which may include:

a) Warning and notification to the offending user: If a violation of the usage policies is determined, the offending user will receive a warning from the Skillquickly support team. You will be notified of the violation and asked to correct your behavior.

b) Account suspension: In cases of serious or repeated violations of the usage policies, Skillquickly reserves the right to suspend the account of the offending user temporarily or permanently. Suspension may result in loss of access to the platform and termination of any courses sold by the offending instructor.

c) Removal of content: If it is determined that the content of a course violates intellectual property rights, Skillquickly policies or applicable laws, action will be taken to remove the content from the platform and notify the offending instructor.

d) Cooperation with authorities: Skillquickly agrees to cooperate with the competent authorities if required to investigate illegal activities or serious violations of the usage policies.

Personal data protection

Skillquickly is committed to protecting the privacy and personal data of users in accordance with applicable laws and regulations. The collection, use and storage of personal data will be carried out in accordance with the Skillquickly Privacy Policy. Users have the right to access, rectify and delete their personal data as established in current legislation.

Modificaciones de la política

This Online Course Platform Use Policy may be updated or modified periodically to reflect changes in business practices, legal regulations or user needs. Updates will be notified to users through appropriate means, such as emails or announcements on the platform.

Policy acceptance

By using the Skillquickly online course platform, users accept and agree to comply with this Use Policy. Failure to comply with these rules may result in disciplinary action, including account suspension or closure.

If you have any questions or need additional clarification about this policy, we invite you to contact our support team.

Thank you for your collaboration in creating a safe and quality environment on our online course platform.

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